Data Analyst – OEWS

We are seeking a detail-oriented Data Analyst to support the Occupational Employment and Wage Statistics (OEWS) survey. This temporary position will work directly with HR and payroll professionals to collect employment and wage information, accurately enter data, and match employer-specific job titles to standardized occupational classifications.

This is a great opportunity for someone with a combination of call center, administrative, data entry, and customer service experience who is comfortable conducting professional outbound outreach.

Key Responsibilities

• Contact HR and payroll departments by phone and email to collect employment and wage data

• Conduct outbound calls and identify the appropriate company contacts and decision makers

• Explain the purpose of the OEWS survey and answer general questions regarding the data collection process

• Communicate privacy and data protection requirements professionally

• Review employer job titles and match positions to the appropriate Standard Occupational Classification (SOC)

• Accurately enter wage, employment, and position information into the designated system

• Review information for completeness and accuracy

• Send individual follow-up emails to employer contacts

• Assist with program-driven bulk email campaigns reaching multiple organizations

• Maintain accurate contact and outreach information

• Follow established procedures for handling confidential employment and wage data

Requirements

• Minimum 1 year of call center experience

• Minimum 1 year of administrative experience

• Comfortable making outbound calls and speaking with HR, payroll, and business professionals

• Strong data entry and computer skills

• Excellent attention to detail and accuracy

• Professional verbal and written communication skills

• Ability to learn job classification systems and follow established guidelines

• Comfortable working independently and managing multiple contacts and follow-ups

• Ability to handle confidential information appropriately

Preferred Qualifications

• Previous experience working with a State agency or government program

• Experience with data collection, surveys, records, payroll, HR, or similar administrative functions

• Experience with bulk email campaigns or automated email systems

Work Schedule

Hybrid

Training will be conducted onsite. Employees will typically transition to working from home after training, usually after the first week.