Customer Service Representative
Position Overview
This role supports customer service and order management functions within a fast-paced business environment. The ideal candidate will demonstrate strong problem-solving abilities, effective communication skills, and the ability to manage multiple tasks while working both independently and within a team.
Key Responsibilities
- Provide customer service support and manage order-related inquiries
- Handle multiple tasks simultaneously while maintaining accuracy and efficiency
- Collaborate with cross-functional teams to ensure smooth operations
- Apply problem-solving and decision-making skills to resolve customer issues
- Work effectively under pressure in a deadline-driven environment
Required Qualifications
- Bachelor's degree required
- 2–4 years of business experience (customer service or order management preferred)
- Strong proficiency in Microsoft Office (Word, Excel)
- Strong written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Ability to work collaboratively in a team setting
- Flexibility and adaptability
Preferred Qualifications
- Experience in a Consumer Packaged Goods (Client) environment
- Experience with order management systems
- Familiarity with SAP
Additional Details
- Interview Process: Virtual interviews required
- Start Date: ASAP
- Employment Type: Full-time, temporary (through July 21, 2026; potential for extension)
- Work Schedule:
- Monday & Friday: Work from home
- Tuesday – Thursday: In-office
- Hours: 8:00 AM – 5:00 PM
Skills & Competencies
- Problem-solving and decision-making
- Time management and multitasking
- Team collaboration
- Strong communication skills
- Ability to perform under pressure
Education
- Bachelor's degree required
Certifications
- None required
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
