Overview
Client is seeking a Commercial Credit Servicing Testing Analyst to provide dedicated testing support for system conversions, platform upgrades, business process enhancements, automation initiatives, and production releases impacting Commercial Credit Servicing.
This role is responsible for preparing and executing test scripts, documenting defects, validating system functionality, and ensuring business requirements are met prior to production implementation. The analyst will collaborate with Business Analysts, Technology teams, Product Owners, and Operational SMEs to support successful delivery of enhancements, upgrades, conversions, automation initiatives, and releases.
Core Responsibilities
• Execute User Acceptance Testing (UAT), functional testing, regression testing, and validation testing activities.
• Prepare, maintain, and update test scripts, test scenarios, test data, and testing documentation.
• Review business requirements, user stories, process documentation, and acceptance criteria to ensure adequate test coverage.
• Perform end-to-end testing across multiple servicing platforms and applications.
• Document, track, and retest defects through resolution while maintaining appropriate supporting documentation.
• Validate that system enhancements, conversions, upgrades, and process changes meet documented business requirements.
• Support release readiness activities by confirming testing results and identifying potential implementation risks.
• Assist with testing schedules, status reporting, and execution progress updates.
• Participate in project meetings, defect triage sessions, and testing reviews with cross-functional stakeholders.
• Execute post-release validation activities to confirm successful production implementations.
• Maintain testing evidence and documentation in accordance with project governance and audit requirements.
• Identify opportunities to improve testing efficiency, standardization, and quality assurance practices.
Essential Qualifications, Skills, and Technologies
• Minimum 1 year of experience in testing, quality assurance, business operations, banking operations, or a related discipline.
• Minimum 1 year of Commercial Banking, Commercial Servicing, Loan Operations, or Financial Services experience.
• Experience executing structured test cases and documenting test results.
• Experience supporting User Acceptance Testing (UAT) or Quality Assurance (QA) activities.
• Experience writing business UAT test cases based on business requirements and/or executing test cases in JIRA/Xray.
• Experience working with JIRA, Azure DevOps, Quality Center, or similar testing and defect management tools.
• Strong attention to detail with the ability to identify issues, inconsistencies, and defects.
• Ability to manage multiple testing efforts simultaneously while meeting deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel, Word, and SharePoint.
Preferred Skills or Experience
• Commercial Banking experience, preferably within Commercial Credit Servicing environments.
• Familiarity with Loan IQ.
• Familiarity with Salesforce, nCino, SharePoint, or other enterprise servicing platforms.
• Experience supporting system conversions, platform upgrades, or transformation initiatives.
• Experience with business and system test case execution.
Work Details
• Monday through Friday, 8:00 AM to 5:00 PM.
• Testing scope includes system conversions, platform upgrades, business process enhancements, automation initiatives, regulatory and compliance changes, and production defect remediation.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
