Job Duties
Answers calls, emails, and chat providing prompt, accurate, level service to clients including: promotions, coupon conversions, transaction history, how to play, how to create an account, geo-location, KYC, mobile app, second chance entries, etc. Diagnose and troubleshoot problems and take appropriate action. Promote and enhance excellent customer relations.
This is a remote position. The agent must have a quiet place to work and is responsible for internet services. The company will provide equipment.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
