Administrative Assistant 3

Administrative Assistant III
Hybrid Schedule: 2–3 Days In Office

Nesco is seeking an experienced and highly motivated individual to join their team as an Administrative Assistant III within the Office of Accounts Receivable and Collections (OARC).

Position Summary:

This position performs a variety of complex administrative duties supporting the Accounts Receivable Unit. Responsibilities include conducting research, completing special projects, generating operational reports, drafting and revising office procedures and forms, coordinating assignments between organizational units, and interpreting and communicating policies, rules, and regulations.

Key Responsibilities:

• Respond to telephone, email, and in-person inquiries from clients and stakeholders.
• Review and update automated system client data to ensure accuracy.
• Review demand letters and correspondence and route information to appropriate staff.
• Import and manage documents within the OnBase system.
• Research client information using DES mainframe systems to determine comment codes.
• Receive, sort, and distribute incoming mail.
• Date-stamp and process appeal documents in a timely manner.
• Input and forward appeal information to appropriate parties.
• Compile and organize data related to civil actions and garnishments.
• Assist with special projects and administrative support functions as needed.

Preferred Qualifications:

• Strong administrative and organizational skills.
• Experience handling confidential information and maintaining accurate records.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience with document management systems, databases, and Microsoft Office Suite.
• Previous experience within government, collections, legal, or accounts receivable environments is preferred.

Schedule:

This position operates on a hybrid schedule, requiring employees to work 2–3