Receptionist/Scheduler – Family-Owned HVAC Company | Zelienople, PA
Position Details:
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Location: Zelienople, PA
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Schedule: Monday – Friday 8:00am - 4:30pm Full Time
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Industry: HVAC (Heating, Ventilation & Air Conditioning)
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Work Environment: Family-owned, supportive, and fast-paced
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Compensation: Based on experience, with opportunity for growth
About the Role:
We're a well-established, family-owned HVAC company looking for a reliable and friendly Receptionist/Scheduler to join our team. In this key front-office position, you'll be responsible for handling incoming calls, scheduling service appointments, and supporting our technicians and customers to ensure smooth daily operations.
Key Responsibilities:
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Answer incoming phone calls and route them to the appropriate department or person
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Schedule service, maintenance, and installation appointments accurately and efficiently
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Manage technician calendars and dispatch using scheduling software
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Provide excellent customer service in every interaction
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Handle a high volume of calls and schedule requests, especially during peak seasons (summer and winter)
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Maintain organized records of appointments and follow-ups
What We're Looking For:
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Experience in scheduling, dispatching, or customer service in a service industry
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Experience with ServiceTitan or FieldEdge scheduling software is a strong plus
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Excellent phone etiquette and communication skills
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Strong attention to detail and time management skills
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Ability to stay calm and efficient during high-volume periods
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Team-oriented mindset with a professional and positive attitude
Why Join Us?
As a family-owned business, we take pride in our strong customer relationships and supportive team environment. You won't be just a number here—you'll be a valued part of a company that appreciates hard work, loyalty, and a great attitude.
Apply Today
If you're organized, personable, and ready to take on a vital role in a fast-paced HVAC office, we'd love to hear from you. Apply now and be part of something you can grow with.
COM527
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
